最後更新於：2021年2月26日
莫師飲食香港有限公司 (MOS Food Hong Kong Limited，下稱「MOS」) 為保護 您在我們的網上服務（包括MOS手機應用程式）中收集的客戶個人資料，下述政策將說明MOS可能蒐集、使用您個人資料之相關情況及範圍。本政策不適用於已列出或已存在不同私隱保護政策聲明之服務。如有和其他合作夥伴聯合營運的服務，在我們的政策之外，亦可能會另有私隱政策聯合聲明，或本公司合作夥伴的私隱政策單獨聲明。一旦繼續瀏覽及／或使用服務，您將被視為同意並於有需要時准許我們透過本政策內列明的方式蒐集、使用及轉移您的個人資料。
您可自願選擇在本服務中加入成為 MOS會員，或參加MOS舉辦的網上活動，MOS會從您自願加入會員或參加網上活動所提供的申請中獲取您的個人資料，當中包括但不限於您的姓名、電話號碼、電郵地址及付款詳情如信用卡資料等。我們也有可能蒐集與您所提供的與他人有關的資料。
當您進入本服務時，我們亦可能會從您的流動裝置（包括但不限於手提電話和平板電腦）收集技術性資料，或您經流動裝置使用我們服務的統計數據、攜帶式／運作系統包含裝置與其連線方式、定位資訊、IP位址、流動付款方法或及其他科技設備連動的資訊，例如QR二維碼或電子禮券等。如您欲保持匿名，您須在裝置或服務平台上設定上作相應變更，使您得以拒絕此上述的流動裝置資料蒐集。
如您提供的資料為申請應徵工作空缺所用，資料將用於評估申請人是否適合擔任所申請的職位，以及作釐定初步的薪酬及福利之用。申請人必須確保所提供的資料完整及正確，如申請者未能提供該等完整的資料或資料有誤，將會對遴選過程和結果有所影響。公司會將所有個人資料機密處理。
出於本政策所示的目的，或我們在相關服務中向您披露的目的，而使用與您有關或您所提供與他人有關的資料，例如：
瞭解及分析本服務使用者情況並用以提升本服務質素之功能；提供MOS會員服務之回贈及／或禮品；對於參加 MOS 舉辦的網上活動者進行活動相關通知及資料分析；邀請您參加 MOS 活動或進行市場調查、問卷、意見反應；提供您 MOS 及其相關企業之資訊及銷售產品消息等。
MOS將在有限的情況同方式下，共用您的個人資料或您所提供的與他人有關的資料。在您同意的情況下，我們可能會與第三方共用與您有關的個人資料。我們亦可能會與MOS及其他授權人、母公司及關聯公司共用資料。
我們也有可能會與為我們提供支援服務（如信用卡關聯公司或付款服務公司、郵寄中心或網絡服務寄存供應商）以及說明我方行銷產品和服務（如電郵行銷商）等第三方分享資訊。這些第三方公司可能會使用與您有關的資料代表我們履行職責。
而您為申請應徵工作空缺所提供的個人資訊， MOS有可能會提供予與招聘有關的人士使用，當中包括企業人力資源部職員、招聘部門的相關經理或其授權的職員及為本公司提供遴選與招聘服務的服務提供者。任何被指派處理個人資料的人士，都會按《個人資料(私隱)條例》規定行事。另外，如本公司的附屬、聯營或聯屬機構在此期間出現職位空缺，本公司或會將有關的申請轉交有關機構考慮。因此如申請人反對此安排，須在遞交申請時主動提出。
另外，如有下述情形之一時， MOS亦可能會在沒有事前通知的情況下，披露您的個人資料： （1）收到法院等司法機構的命令、或來自執法機關具法律效力的請求，或其他必須依法回應的情況； （2）為滿足執行我們的協議、企業政策和使用條款的目的； （3）有公司併購、融資、財產出售或牽涉局部或全部財產轉讓的情況，及（4）與 MOS 關聯企業或其他商業合作夥伴間共同提升網上服務技術或共同舉辦特定營銷活動時；及／或 （5）為保障 MOS、本服務使用者及公眾的權利、財產及安全時。除此之外，MOS 不會向上述第三方披露您的個人資料。
我們也有可能會分享總合或匿名資訊予第三方，惟這些資料與您無直接關係。
MOS 致力保障您的個人資料免受竊取、竄改、毀損、滅失或洩漏，並將盡力採取合理措施保障您個人資料之安全性，同時遵循本私隱保護政策聲明。
但請注意，在任何情況下提供個人資料予他人均有風險，且沒有任何系統或技術可以保證絕對的安全以防駭客入侵，因此請您務必小心使用您的軟體和設備。本服務不承擔因您進入或使用本服務而導致的任何直接、間接、意外、因果性的損害賠償或損失補償責任；MOS亦可能在服務平台中提供本服務以外之其他網上連結，關於該等網上平台的私隱保護政策，煩請參考相關網站的有關聲明，MOS並不為該等網上平台的私隱保護政策負責。
如您須對我們所持有關您的個人資料：（1）提出其他修改的申請，及／或（2）要求 MOS 停止使用或刪除您的個人資料，上述情況均視為「更新請求」。您可以透過電郵，提出「更新請求」：
通過電郵地址：support@mosfood.hk
我們將盡快於辦公時間內回覆。
有關為申請應徵工作空缺所提供的個人資訊，根據《個人資料(私隱)條例》，申請者有權要求查閱及改正所提供的個人資料。在行使查閱權時需以書面方式向公司負責人提出，如申請人欲行使此等權利，可填寫《個人資料(私隱)條例》指明的「查閲資料要求表格」予本公司企業人力資源部，或傳送電郵至recruitment@mosfood.hk。
地址：
香港北角渣華道191號嘉華國際中心6樓04-07室
就您傳送至本網站個人資料以外的任何其他聯絡，包括但不限於意見、客戶回應、喜好、建議、支持、請求、問題等內容（以下簡稱「其他訊息」），將被當作非保密資料和非專有資料處理；而當您將這些其他訊息傳送至本網站並被接收時，即被視為您同意，並無償將其他訊息授權MOS、MOS關聯企業或商業合作夥伴為調查、統計等使用。
MOS歡迎您隨時就我們的私隱保護政策聲明提出任何意見、問題或請求。
地址：香港北角渣華道191號嘉華國際中心6樓04-07室
電郵地址：support@mosfood.hk
MOS 保留變更及修改本隱私權聲明相關條款之權利，本隱私權聲明相關條款之變更修改將於本網站適當位置公告，請您定期查閱，MOS 不會再另行通知或提醒。
Last updated: February 26, 2021
To ensure your secured experience at online services (including MOS Mobile Application) provided by MOS Food Hong Kong Limited (referred to as "MOS" below), below MOS Privacy Policy (“Policy”) will explain the situations and scope of which we use and disclose personal information collected from you. This Policy does not apply to online services that display or link to different privacy statements. Online services co-branded with other partners may also display or link to a joint privacy statement or separate privacy statements of our partners on top of this Policy. By continue accessing or using our services, you hereby consent to the methods of information collection, use and transmission of your information as described in this Policy.
You may voluntarily choose to join our MOS membership program, or online campaigns organized by MOS through this service. MOS will collect the personal information that you used to apply for our MOS membership program or online campaigns. The personal information we collect include, but not limited to, your name, phone number, e-mail address and payment information such as credit card number. We may also collect personal information you provided that is related to another person.
By accessing this service, you are expecting MOS’s collection of technical information from your mobile devices (include but not limited to mobile phones and tablets), or statistical data from your usage of our services through mobile devices. We may also collect performance data about your device, carrier/operating system including device and connection type, location data, IP address, mobile payment methods and interactions with other retail technology such as use of QR Codes or mobile vouchers. If you wish to remain anonymous, you should make relevant changes to your device and/or platform settings accordingly, so as to reject the aforementioned data collection.
If the personal information you have provided are for job application, information will be used to assess applicant’s capability on the applied position, and for the preliminary assessment of remuneration package. Applicants should ensure personal information provided are complete and correct. If applicants failed to provide complete or correct information, selection process and result may be affected. MOS will ensure the security of all personal information collected.
We may use information about you for purposes described in this Policy or disclosed to you with relevant services. For example, we may use information about you to:
Understand and analyze the usage of this service for the purpose of service quality improvement.
Provide MOS membership redemption and/or gifts.
Send related notifications to online campaign participants and make data analysis on such campaigns.
Invite you to join MOS campaigns or to conduct market research, questionnaire or customer feedbacks.
Provide you with MOS and/or its related corporations’ information and product information.
MOS shares your personal information in limited ways. With your consent, we may also share information about you with third parties. We may also share your personal information with MOS FOOD SERVICES, INC., its licensees and other affiliated companies.
We may also share information about you with third parties that provide support services for us (such as credit card related companies or payment services companies, mailing centers or internet service providers) and/or make introduction for our products and services (such as e-mail marketers). These third parties may use information about you to fulfill duties on behalf of us.
If the personal information you have provided are for job application, MOS may share information about you to recruitment-related third parties, including corporate human resources department, managers who involve in recruitment process, or other authorized company staff or recruitment service provider of us. Whoever designated to handle personal information collected on recruitment purpose in accordance to “The Personal Data (Privacy) Ordinance”. In addition, we may also pass information about you to MOS’s subsidiaries and/or co-branded companies for consideration if there are suitable vacancies. Thus if applicants object the above arrangement, you should do so upon application submission.
On the other hand, we may disclose specific information (i) upon requests from legal institutes such as the court, lawful requests from law enforcement organizations , or when required to comply with laws, or other legal-binding situations, (ii) to enforce our agreements with you, our corporate policies and terms of use relating to your use of MOS’s products and services through our services, (iii) in the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, and (iv) MOS’s quality improvement plan on online services or co-hosting marketing campaigns with affiliated corporations’ or other partners’, and/or (v) to protect the rights, property or safety of MOS and affiliates, MOS FOOD SERVICES, Inc. and its subsidiaries and licensees, our employees, agents, customers, and others but only when it is reasonable to do so.
We may also share aggregated or anonymized information that does not directly identify you.
MOS strives to protect your personal information from unauthorized access and against unlawful processing, destruction, damage and accidental loss. We take necessary measures to enhance the security of your personal in accordance to this Policy.
However, you should still be reminded that the transmission of information via the internet under any circumstance is still not completely secure, and no systems or technology can ensure absolute security against hackers. Thus, you should be aware of software and hardware’s usage. This service will not bear compensation aroused from any direct, indirect, accidental and subsequent losses caused from your access or usage of this service. MOS may also provide external links on our service platform. You should refer directly to their own policies stated on said external platforms and MOS will not hold accountable for policies on said external platforms.
If you wish to (i) submit other updates and/or (ii) request MOS from using information about you or erase information about you that MOS has in possession, above situations will be considered “update request”. You can raise up your “update request” through email.
E-mail address: support@mosfood.hk
We will reply during business hours as soon as possible.
For personal information you have provided for job application, according to “The Personal Data (Privacy) Ordinance”, applicants have the right to access and update the personal information we have in possession. To do so, you may fill in the “Data Access Request Form” as required by “The Personal Data (Privacy) Ordinance” and submit it to MOS’s human resources department, or send it through email to recruitment@mosfood.hk.
Address:
Units 04-07, 6/F, K.Wah Centre, No.191 Java Road, North Point, Hong Kong
For any information other than personal information that you have submitted to our online services, include but not limited to opinions, feedbacks, preference data, suggestions, supports, requests and questions (“Other Messages”), they will be handled and processed as non-secure and non-specific data. Once you have submitted Other Messages to our online services and are received by our platforms, you are considered giving us consent to make research and statistical use of these Other Messages with no compensation in return.
You are welcomed to address your opinions, questions or requests related to this Policy.
Address:
Units 04-07, 6/F, K.Wah Centre, No.191 Java Road, North Point, Hong Kong
Email: support@mosfood.hk
MOS reserves the right to amend or make changes on this Policy. When we do so, we will post the new Policy to where appropriate. You are encouraged to check the date of this Policy from time to time. MOS will not make further notice or reminders related to the update of this Policy.
Copyright © 2021 MOS Food Hong Kong Limited. All Rights Reserved.